I just purchased a beautiful 2018 F Pace from Tiffany. I can't say enough about how wonderful she is! She was so helpful and accommodating throughout the whole process. She was knowledgeable and never made us feel pressured. I could tell she was genuinely happy for me when we were able to make a deal we felt comfortable with. Thanks so much to Tiffany and the rest of the staff at Jaguar West Chester.
Tiffany was the perfect partner in our purchase. She knew what we wanted, provided excellent customer service, with out the pressure sale strategy we all dread when making such a strategic purchase. She offered multiple buying options as well as assistance with direction in our specific wants and needs. Highly recommend this dealership and luxury auto advisor.
Ryan Kahl was a pleasure to work with. He spent the time finding the exact car I was looking for. I would highly recommend him!
I love the service team here! Chip, Ethan, Len, and everyone I have met there is awesome. They have this new feature where they text a detailed overview of the vehicle and any issues they may find when you drop your car off. It's quite impressive, convenient, and provides great context before I have a discussion with Chip about any fixes and next steps. The service team is top-notch, super-professional, friendly, and they always get me in and out in time. I've been chauffeured to work instead of having to wait and they also have loaner vehicles available. My husband says dealership services cost considerably more than other mechanics, however, for the five-star service they provide, the value is there and I believe it's worth it. I use to get my car serviced in Allentown from the dealership I purchased my car from, but once I found Chip and his team, I'm sticking to getting my car serviced here.
My wife Karen and I worked with Oliver Snow at West Chester Jaguar / Land Rover. We purchased a brand new Jaguar F-Pace. The overall buying experience with Oliver and team was efficient and value added. The owner was able to secure our vehicle from another State and provided a very competitive deal for us. Financing and delivery were super easy. The follow up on the sale was timely and balanced. We would recommend anyone in the Main Line / West Chester area who is shopping for a luxury vehicle to give Oliver and West Chester Jaguar / Land Rover a try.
Great experience - found just the right car for the right price. The whole process was quick, easy and hassle-free. Both Michael DiDio and Ryan Kahl were super helpful - they answered all my questions by email, made honestly good offer that I couldn't refuse, we made the deal by email, and I drove out with a new car within 20 minutes of reaching the dealership. All paperwork was ready the moment I walked into the dealership - it was easier than buying latte at Starbucks. My best car buying experience by far!
Loved buying a car here. It was so laid back and simple. Not like most places where you have to haggle the price down. Would recommend Ryan. He was very helpful and informative.
We have had great service experience (s) with this location. The service team members worked diligently to resolve the issue we were having with my f-pace. The service manager (Bill J.) got involved and was EXTREMELY helpful in making sure that our needs were addressed and also in a timely manor. Jaguar USA needs to clone him and this team! The world needs more helpful people like this.
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